Cyara is the world's easiest-to-use customer experience testing suite for contact center infrastructure and applications. Cyara automates load/functional testing and production monitoring of contact center infrastructure and applications including IVRs, Speech, Voice Biometrics, Outbound Dialers, Voice Callback, CTI, Routing, Call Recording, Voice & Data Infrastructure, Agent Behaviour and customer experience in a repeatable, automated manner.
- Slash testing costs and time from 50-90%
- Reduce risk of contact center deployments & upgrades
- Monitor your IVR & contact center; protect your brand
Learn why the world’s Fortune 500 companies choose Cyara to ensure they deliver a better customer experience...
Only Cyara offers you these unique capabilities:
- Easy-to-use intuitive web browser user interface - no coding required
- Complete control including test case authoring, campaign execution and reports - no need to use Cyara professional services
- Seamless premise to 'Cloud' bursting capability to over 20,000 concurrent calls globally
- HP Quality Center Adapter for unified Test Case and Reporting management