Partners

Genesys, an Alcatel-Lucent company, focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources - self-service or assisted-service - to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries. These companies and agencies can leverage their entire organization, from the contact center to the back office, to improve the overall customer experience. As a result, Genesys helps stop customer frustration, drive efficiency, and accelerate business innovation.

Dialogic Corporation (Dialogic) is a leading provider of world-class, innovative technologies based on open standards that enable innovative mobile, video, IP, and TDM solutions for Network Service Providers and Enterprise Communication Networks. Dialogic's customers and partners rely on its leading-edge, flexible components to rapidly deploy value-added solutions around the world.

Headquartered in Montreal, Canada, Dialogic and its subsidiaries have over twenty offices worldwide, providing local presence, knowledge and support to serve its customers around the globe. Dialogic's research and development centers are located in Parsippany, New Jersey; Getzville, New York; Needham, Massachusetts; Hyannis, Massachusetts; Salem, New Hampshire; Chicago, Illinois; Fordingbridge, England; and Renningen, Germany as well as Montreal.

Leveraging over 27 years of research and innovation, Auraya Systems has become a world leader in the evaluation, optimisation and configuration of multi-factor voice authentication solutions for Government, banking and finance, telecommunications or retail industries. Auraya can deliver these services for voice biometric authentication solutions for telephone, web or wireless services anywhere in the world and in any language.

Auraya has capitalised on the global demand for protection against identity theft and identity fraud by commercialising its technologies, knowledge, and methodologies to deliver voice authentication solutions to meet increasingly stringent security requirements.