Technical Support
Cyara Solutions
delivers consistent, continuous, cost-effective technical support that helps
ensure maximum system performance.
We offer 24/7
round the clock technical support ensuring you can count on us when you
need us most. Our technical support engineers are highly trained not
only in the Cyara Solution Suite but are trusted advisers in the Contact
Centre technology ecosystem. Cyara Solutions offer technical support
over the phone and via email.
· On
call support during business hours
· Service
Level Agreement guaranteeing a response to your initial inquiry within 4
hours
· Software
Updates
· Bug
Fixes and Patches
· Remote
Access Support
We also vary the standard
maintenance contract depending on our customers unique requirements.
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